PROGRAMME ONE
Creative problem solving
The problem solving programme for HR operational teams offers HR teams the opportunity to consider the problems and organisational challenges they are currently facing and consider other ways to approach them.
Imagine if you had access to experts who knew exactly how to help your HR shared services or HR operations team to solve the current issues they are facing, and knew how engage them in developing and implementing solutions alongside managing their day-to-day work..
.
.
Feeling frustrated and guilty that you don’t have the time needed to help the team to resolve the current problems they are facing?
Problems we have helped previous clients with include:
“We can't hire (e.g. graduates) quickly enough”
“We can't keep up with the additional background checks required for our clients and have started receiving complaints -this is having a very negative impact on the morale of the HR team”
“New technology has been rolled out and doesn't work well for us and is causing extra workload and slowing us down- it is not providing a good experience for new starters, not providing a good first impression”
“We have been told to move work to our offshore teams but can’t seem to make this work well and employees and managers are now complaining about the service”
“We have outsourced part of the HR service, and this is not working well”
This is a team training programme which aims to address a specific issue such as those outlined above which is affecting how you and your HR operational team can support the organisation’s requirements.
Through live teaching, coaching and the use of resources in this programme we share key learnings from our research, experience and the findings of other researchers across the globe.
